itrust88 Terms and Conditions

1. Introduction and Acceptance of Terms

This Terms and Conditions document is a legally binding agreement between you ("User") and itrust88 ("Platform", "we" or "itrust88"). By registering an account, logging in or using any service offered by itrust88, you are deemed to have read, understood and agreed to comply with all provisions contained in this document.

itrust88 operates under international licensing and provides an online betting platform covering slots, live casino, sports betting, virtual sports and other game categories. Each of these services is bound by the terms and conditions stated here, in addition to any specific rules that may be displayed in the relevant section of this website.

2. User Eligibility

To register and use the itrust88 service, users must meet the following requirements:

• Be 21 years of age or older at the time of registration.
• Not be a citizen or permanent resident of any jurisdiction that explicitly prohibits online gambling.
• Register in your own name only — registration on behalf of another person is not allowed.
• Not currently be under a self-exclusion period imposed by itrust88 or any related platform.
• Have full mental capacity to make gambling decisions independently and responsibly.

itrust88 reserves the right to request proof of age, identity or citizenship at any time. Documents that may be required include a copy of your identity card (MyKad), passport or any recognised identification document. Accounts that fail to submit the requested documents within the specified period may be temporarily suspended or terminated.

3. Account Registration and Management

Each user is only permitted to hold one (1) active account at any one time. Owning multiple accounts — whether using the same or different information — is considered a serious violation of these terms.

• You are fully responsible for the security of your account username and password.
• Activity carried out through your account is considered to have been carried out by you, unless you have promptly reported unauthorised access to us.
• Registration information provided must be accurate, complete and current at all times.
• itrust88 is not responsible for any losses arising from a user's failure to keep their own account secure.

Account information can be updated through the user profile section. Changes to key financial information (such as a registered bank account number or e-wallet) may require additional verification for security purposes.

4. Deposits and Payments

itrust88 supports a range of payment methods suitable for Malaysian players. All deposits must be made using the methods listed on the platform's payment counter page, which are Touch 'n Go eWallet, DuitNow, FPX (online banking), ShopeePay and cryptocurrency (USDT, BTC, ETH).

• The minimum deposit amount for each method is RM30.
• All deposits must come from a legitimate source and in your own name.
• Successful deposits will be credited to your account once transaction confirmation is complete.
• itrust88 does not charge any additional fees on deposits, however third-party payment providers may apply their own charges.

5. Withdrawals

Withdrawals can be requested through the same method used during deposit, subject to identity verification and applicable wagering requirements.

• The minimum withdrawal amount is RM100 per transaction.
• The standard withdrawal processing period is within 1 hour once all verification is complete.
• Withdrawals will be processed to the same payment method used for the most recent deposit, except in certain situations that require reconsideration.
• itrust88 reserves the right to carry out security checks before approving large or unusual withdrawals.
• Bonus balances that have not met the wagering requirements cannot be withdrawn.

6. Bonuses and Promotions

All bonuses and promotions offered by itrust88 are subject to specific wagering requirements and limits. Accepting any bonus means you agree to the associated terms.

Welcome Bonus: New users are eligible to receive a first deposit bonus of 150% up to RM1,000. The wagering requirement is 20 times the bonus amount received before any withdrawal from the bonus balance can be approved.

Calculated examples:

• Deposit RM100 → Bonus RM150 → Account balance RM250 → Wagering required: RM150 × 20 = RM3,000
• Deposit RM1,400 → Bonus RM1,000 → Account balance RM2,400 → Wagering required: RM1,000 × 20 = RM20,000

Other promotions such as cashback, referral bonuses and seasonal promotions have their own terms that will be stated in the relevant promotions section. itrust88 reserves the right to change, suspend or end any promotion at any time without prior notice.

7. VIP Programme and Cashback

itrust88 offers a VIP membership programme for loyal players divided into four tiers. Weekly cashback is calculated based on your betting activity:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback

Progress through VIP tiers depends on your activity and loyalty on the platform. Cashback is credited automatically and is subject to applicable withdrawal terms. itrust88 reserves the right to review VIP eligibility at any time based on account activity.

8. Game Rules

All games available on the itrust88 platform — including slots, live casino (baccarat, roulette, blackjack, sic bo), virtual sports, arcade games and sports betting — are subject to their respective game rules displayed within each game.

• Game results are final once confirmed by the system.
• Any technical error in a game will be investigated by itrust88 and the relevant result may be voided pending completion of the investigation.
• itrust88 is not responsible for disruptions to the user's internet connection that result in losses during gameplay.
• The use of bots, automated software or any method to gain an unfair advantage is strictly prohibited.

9. Sports Betting and Virtual Sports

The itrust88 sports betting section offers betting opportunities on a wide range of local and international sporting events, including football, badminton and other popular sports. Some specific rules apply:

• All displayed odds are accurate at the time shown and may change before a bet is confirmed.
• Confirmed bets cannot be cancelled unless the event is suspended by the organiser or a significant system error occurs.
• Mix parlay and other combined bet types are subject to additional rules displayed on the betting page.
• For virtual sports, results are randomly generated by a certified system and itrust88 has no control over those outcomes.

10. Responsible Gambling

itrust88 is committed to responsible gambling practices. We encourage all users to set personal limits and monitor their gambling activity.

• Users may contact customer support to request deposit limits, betting limits or temporary account suspension.
• A self-exclusion option is available for users who feel they need a break from the platform.
• This platform is only for individuals aged 21 and above. itrust88 takes this responsibility seriously and will close any account suspected of belonging to an underage individual.

For more information on the responsible gambling tools available, please visit our Responsible Gambling page.

11. Privacy and Data Protection

The collection, use and protection of your personal information is governed by the itrust88 Privacy Policy, which forms part of this agreement. By accepting these terms, you also agree to the terms of our Privacy Policy.

Information you provide during registration and while using the platform will be used solely for account management, payment processing, legal compliance and service improvement purposes. itrust88 will not sell your personal information to third parties for marketing purposes.

12. Account Suspension and Closure

itrust88 reserves the right to suspend, restrict or close a user account without prior notice if:

• The user violates any part of these terms and conditions.
• Fraudulent activity, money laundering or platform abuse is detected.
• Information provided during registration is found to be false or misleading.
• The account is used by an individual under the age of 21.
• A court order or regulatory requirement demands such action.

If an account is closed due to a terms violation, itrust88 reserves the right to freeze any related balance while an investigation is carried out. Users who wish to voluntarily close their account may contact customer support.

13. Limitation of Liability

To the extent permitted by applicable law, itrust88 will not be liable for any indirect, incidental, special or consequential losses arising from the use of or inability to use this platform, including but not limited to:

• Financial losses resulting from game or betting outcomes.
• Service disruptions caused by factors beyond itrust88's control.
• Unauthorised access to your account resulting from your own negligence.
• Delays in payment processing caused by financial service providers.

In all circumstances, itrust88's liability will not exceed the total deposits made by the user in the 30 days prior to the event giving rise to the claim.

14. Governing Law and Dispute Resolution

These terms and conditions are interpreted and governed in accordance with the laws of the jurisdiction in which itrust88 is licensed. Any dispute that cannot be resolved amicably between the user and itrust88 will be referred to arbitration in accordance with procedures set by the relevant regulatory body.

itrust88 aims to resolve every user complaint fairly and efficiently through our customer support channels. Users are encouraged to contact us first before taking any other action.

15. Amendment of Terms

itrust88 reserves the right to modify, update or add to any part of these terms and conditions at any time. Significant changes will be communicated to users via a notice on the website or by email. Continued use of the platform after such notice will be considered acceptance of the updated terms.

We encourage you to review this page periodically to ensure you are always aware of the latest version of the applicable terms.